Last updated: October 2025
Eternal Creatures Taxidermy (“we”, “our”, “us”) is committed to protecting your privacy and ensuring that your personal information is handled responsibly and in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
1. What Information We Collect
We may collect the following types of information:
• Personal details (name, email address, phone number, and postal address)
• Payment and billing information (for workshop bookings or commissions)
• Website usage data (via cookies and analytics tools)
• Communication history (emails, contact form messages, or social media interactions)
2. How We Collect Your Information
We collect information when you:
• Submit a contact form or subscribe to our newsletter
• Book a workshop or commission
• Communicate with us via email or phone
• Visit our website (cookies and analytics)
3. How We Use Your Information
We use your personal data to:
• Respond to enquiries and manage bookings
• Process payments and deliver services
• Send updates, event information, or newsletters (with your consent)
• Improve our website experience and marketing relevance
We will never sell or rent your information to third parties.
4. Data Storage & Security
Your personal data is securely stored and accessible only to authorised staff. We use SSL encryption, password protection, and trusted third-party systems for data processing (e.g., Stripe, Google Workspace, Mailchimp).
5. Sharing Information
We may share information only when necessary to:
• Complete transactions (e.g., payment processors)
• Comply with Australian law or law enforcement requests
Third-party services we use comply with their own privacy standards, including international data protection frameworks.
6. Your Rights
Under Australian privacy law, you have the right to:
• Access and correct your personal information
• Request deletion of your data (where legally permitted)
• Withdraw consent from marketing communications at any time
To exercise your rights, contact:
lauren@eternalcreatures.com.au7. Changes to This Policy
We may update this policy periodically to reflect changes in legal requirements or our business practices. Updates will be posted on this page with a new “last updated” date.
